Privacy Policy

Chetwynd Energy Club

Last updated: 13 June 2025

Chetwynd Energy Club is committed to protecting your privacy and handling your personal information transparently and responsibly. This policy outlines how we collect, use, store and protect your personal data, in line with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

 

Who We Are

Chetwynd Energy Club is a community-led project focused on supporting local residents with energy advice and renewable technologies. For the purposes of data protection law, we are the data controller of any personal information you provide to us.

Contact details:

enquiries@chetwyndenergyclub.org.uk

66 Lonsdale Drive, Toton, Nottingham, England, NG9 6LS

 

What Information We Collect

We may collect and store the following types of personal data through our website and community activities:

  • Name, email address and contact details
  • Responses to surveys and event sign-up forms
  • Information submitted via contact forms
  • Newsletter subscriptions and communication preferences
  • Technical data such as your IP address, browser type and usage patterns via Google Analytics
  • Interaction with embedded content such as YouTube videos

 

How We Use Your Information

We use your personal data for the following purposes:

  • Responding to enquiries submitted through our contact forms
  • Sending project updates, newsletters and event invitations (where consent has been given)
  • Collecting feedback to shape our local initiatives
  • Tracking website usage and engagement (via anonymised analytics)

We do not use your personal information for commercial advertising, and we never sell your data to third parties.

 

How Your Data is Stored and Accessed

Your data is stored securely within the WordPress database using the Forminator plugin and other essential services such as Mailchimp and Google Analytics.

Access to this data is restricted to relevant project team members or partners.

 

Third-Party Tools and Integrations

We use several trusted third-party services that may process data on our behalf, including:

  • Google Analytics 4 (GA4) – to monitor anonymous website traffic
  • Mailchimp – to manage mailing lists and email communication
  • WordPress plugins – to manage forms, performance and security
  • GoDaddy – our hosting provider, which stores and serves website content

These providers are required to comply with data protection standards and operate under their own privacy policies.

 

How Long We Keep Your Data

We retain personal data only as long as necessary for the purpose for which it was collected.

 

Legal Basis for Processing

We rely on the following lawful bases to collect and process your data:

  • Consent – when you subscribe to our newsletter or complete a form
  • Legitimate interest – for measuring website performance and improving community engagement

You can withdraw your consent at any time by contacting us at the email address above.

 

Cookies

Our website uses cookies to ensure it functions correctly and to help us understand how visitors use the site. These may include cookies for:

  • Essential site functionality
  • Analytics and performance (e.g. Google Analytics)
  • Embedded media (e.g. YouTube)

You can manage your cookie preferences at any time via the cookie banner.

For more information, please read our Cookie Policy.

 

Your Rights

Under data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request that we correct or update your data
  • Withdraw your consent at any time
  • Request deletion of your data
  • Object to how your data is processed

To exercise any of these rights, please email: enquiries@chetwyndenergyclub.org.uk

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

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